We are operating under COVID-19 Orange and we will continue to attend to your healthcare needs in the safest way possible.  To protect us all, please do not come into the clinic until you are advised to.   When you attend the clinic we ask that you are only accompanied by someone else if necessary. On arrival, scan the QR code or sign the register. Wear a mask at all times.  We are not currently offering online appointment bookings.

Face-to-face appointments will be booked once a patient has been screened and vaccination status checked.

Green Stream

Patients 12 years and over who are wearing a mask, are vaccinated and do not have respiratory symptoms can book a face-to-face consultation via our green stream, or can have a phone consultation if a physical examination is not required.  Patients under 12 years of age who are accompanied by a parent/carer who is wearing a mask, is vaccinated and does not have respiratory symptoms can also be seen in green stream.

Orange Stream

Patients 12 years and over who are not wearing a mask and/or are not vaccinated and do not have respiratory symptoms will be offered a phone consultation in the first instance.  If a face-to-face appointment is necessary for physical examination, an appointment will be offered via our orange stream.  On arrival the clinician will ring the patient while they are in their car/outside to start the consultation.  If a physical examination is required, the patient will be asked to come directly into Treatment Room B once the clinician has put on PPE.

Red Stream

All patients who have respiratory symptoms, regardless of age, mask wearing and vaccination status will continue to be seen via our red stream.